Support
Free
General questions can be asked via GitHub Issues, which also serve as a public archive of questions and answers. Bug reports are welcome at any time and will be considered independently of a commercial support plan.
For non-urgent inquiries, please reach out via thomas.krieger@vmlens.com or connect with us on LinkedIn Please note that responses through these channels are provided on a best-effort basis.
Commercial
The use of vmlens is free and does not require the purchase of a license. Commercial support for vmlens provides teams with access to training, consulting, and expert assistance for effectively using the tool in professional environments. This includes defining a test strategy, in-depth analysis of detected races, and support fixing concurrency bugs.
Support plans can include agreed response times or service arrangements. The scope, duration, and terms of such services are defined individually and depend on the nature of the engagement.
For further information, please get in touch with thomas.krieger@vmlens.com.